Introduction
Welcome to Kountax Pro (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or use our services. By accessing our site, you agree to the practices described in this policy.
Information We Collect
We collect both personal and technical information in the following ways:
1. Information You Provide Directly
When you interact with our website or services, you may provide us with:
Full name
Email address
Phone number
Company name
Payment details
Any other information you voluntarily share via forms or messages
2. Information Collected Automatically
When you browse our site, we may collect:
IP address
Browser type and version
Pages visited
Date and time of access
Referring site addresses
This data helps us enhance your experience and maintain website performance.
How We Use Your Information
The information we collect may be used to:
Provide and maintain our services
Improve and personalize your website experience
Analyze website usage and trends
Develop new features and services
Communicate with you about updates, support, or promotional content
Process transactions and manage orders
Detect, prevent, and address fraud or other security issues
Sharing Your Information
We do not share your mobile or personal information with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will never be shared with third parties.
We may only share your information in the following cases:
With trusted service providers under confidentiality agreements (e.g., payment processors)
If required by law, legal process, or government request
During a business transfer, such as a merger or acquisition
Data Security
We use appropriate administrative, technical, and physical safeguards to protect your information. Your data is stored on secure servers and is only accessible to authorized personnel with confidentiality obligations.
Your Rights
You have the right to:
Access the personal data we hold about you
Correct or update your information
Request deletion of your data
Object to certain uses of your personal data
To exercise these rights, please contact us at support@kountaxpro.com.
Changes to This Policy
We may update this Privacy Policy occasionally. All changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Email: support@kountaxpro.com
Website: www.kountaxpro.com
What information do we collect?
When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.
How do we collect information?
We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.
Confidentiality
We will not be responsible for the privacy of data collected by websites not owned or managed by Charity, including those linked through our website.
Making a complaint
If you are not satisfied with the response, please contact us at eagle-elite@email.com with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.